Service support · Warranty

41 + 1 + 2Years
warranty.

1year standardIncluded with every GOEEN+1year freeWhen you register in 90 days+2years extendedAdd-on, years 3 – 4

On the motor, controller & chassis — the parts that matter most. Repairs and replacements are free while the part is under warranty. Warranty policy

Two GOEEN technicians servicing a stripped-down scooter on a workshop lift, its yellow body panels laid out beside it

We fix it.
Properly.

Battery, charger, motor, controller, chassis. Describe it once and we route it to your authorised dealer with everything they need on day one.

WhatsAppChat with GOEEN Care Emailservice@goeen.in

Care desk answers Monday to Saturday. Your nearest service centre is a tap away below.

What's acting up?

Pick the closest match and tell the care desk on WhatsApp, with the part already named.

A GOEEN technician testing the battery wiring under the seat with a multimeter

BatteryRange drop, not charging, swelling

A GOEEN scooter plugged into an EV charging station at sunset

ChargerNo output, heating, damaged pin

A technician torquing the rear hub motor axle on a GOEEN scooter

MotorNoise, no power, cut-outs

The instrument display where controller errors appear

ControllerErrors, throttle issues

A technician measuring a GOEEN scooter frame on a workshop bench

ChassisFrame, suspension, body

Something elseAnything not listed

Roadside help

Stopped somewhere?
Find your nearest service centre.

Tell us where you are — one tap, or your PIN code — and the three nearest GOEEN centres come up right here. Directions to each, and a button that calls them. No hunting for a number.

Only used to put the centres in order of distance. Nothing is saved until you pick one.

No one answering?

Then stop dialling.
We’ll call you.

Shut for the night, engaged, nobody picking up — it happens, and it is not your job to keep trying. Leave your number and where you are stuck. GOEEN Care takes it from there.

Your nameMobile number

Where are you stuck?However you would say it to a friend coming to get you — a landmark, a road, the nearest shop.

Before you need us

Register the warranty.

A claim moves faster when the vehicle is already on record. Keep your invoice and the VIN to hand — registration opens in the GOEEN owner portal.

Free Warranty Registration

Paid Warranty Registration

Get additional warranty coverage.

Already registered? Read what the warranty covers.

How a claim actually moves.

01
You reach a centre
Find the nearest one above and call it, or leave your number and let GOEEN Care ring you.
02
Your dealer verifies it
An authorised dealer inspects the scooter and locks the complaint with GOEEN.
03
Repair or replacement
Free while the part is under warranty. You are told what was changed and why.